Behind the platform,
there are real people.
Not a chatbot. A team of twenty experts who know your industry, understand your challenges, and stay by your side from kickoff to long-term growth and beyond.
NPS
score
rating
From our 2025 annual customer satisfaction survey.
WHY US?
Four things our clients tell us, often.
"There's always someone to call."
No revolving door of contacts, no anonymous support queue. One dedicated point of contact who knows your project inside out — available when you need them, not just when things go wrong.
"They actually get our business."
We operated a marketplace before we built one. We don't discover your industry when we start working together — we already know it.
"We didn't feel dropped after launch."
Go-live isn't the end of our relationship — it's the beginning. Regular check-ins, Client Club, ongoing training. We stay with you for the long run.
"We got the benefit of what others had already figured out."
97 marketplaces launched across very different industries. Every new project benefits from everything we've learned on the ones before — the right calls and the mistakes to avoid.
OUR APPROACH
With us, you're not a support ticket.
At Origami Marketplace, you get a dedicated Onboarding Manager from day one. All the way through.
- Dedicated onboarding manager from day one
- Scoping your use cases and workflows with your teams
- Guided platform configuration and setup, step by step
- Operator back-office and seller training
- Mockups and UAT validated together
- A reachable project lead — not a ticketing system
- Regular performance reviews
- Activity and KPI monitoring
- Responsive support with a defined SLA
- Direct escalation to engineering when needed
- Client Club — peer sharing between operators
- Ongoing training on new product features
- Product roadmap co-built with clients
- Strategic guidance on your market
- Access to learnings from across all projects
A dedicated Onboarding Manager
No revolving contacts. Your onboarding manager knows your project, your industry and your challenges inside out.
Actually reachable.
No anonymous tickets. A real, responsive team that understands your urgency and gives you the right answer — not a copy-paste from the docs.
Regular check-ins
Structured reviews on your KPIs, roadmap and next steps. Not just when things go sideways or when you follow up.
Client Club & ongoing training
Best practice sharing between operators, training on new features, and access to learnings from across all client projects.
What happens after go-live.
Client Club Sessions
Origami Marketplace operators who want to join meet to share best practices, lessons learned and strategies. What you've figured out benefits others and vice versa.
Training on new features
Every product update comes with a dedicated training session. You stay current without having to chase it down yourself.
Operator sharing channel
A direct exchange space between Origami Marketplace clients. Questions, tips, field insights. The operator community as a permanent resource.
Strategic guidance
Your market evolves, your challenges shift. We support your strategic decisions too, not just the platform.
- Gallery Of Member Conceals.
OUR JOURNEY
Operators before builders.
In 2012, Julien, Alexandre and Vincent launched their first marketplace. For 6 years, they ran it themselves: managing sellers, orders, payments, incidents and every edge case that came up day to day.
Back then, the solution they needed simply didn’t exist: a complete marketplace platform, fast to deploy, without depending on a massive agency budget, with a team that was genuinely available to support operators.
In 2018, they decided to build it themselves and share it with other businesses. That’s how Origami Marketplace was born. The platform was co-built from day one with its first clients, drawing on both their experience as operators and their own.
Today, more than 97 marketplaces use Origami Marketplace to launch, operate and grow their platform.
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2015 - Founding of Comptoir du Code
The founding team launches their first e-commerce project and develops deep technical expertise in building digital platforms.
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2018 - Origami Marketplace launches
The platform goes live, co-built with its first operator clients to solve a gap the market wasn't addressing.
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2019 - First clients & first enterprise accounts
The first operators are launching their marketplaces. Several French sports federations are becoming their first major clients.
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2021 - PRW Awards
Origami Marketplace is recognized at the PRW Awards.
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2022 - Seed round, €2.3M raised
Strengthening product, engineering and customer success teams.
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2024 - First international client & global launch
First client outside France, English-language site launched.
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2025 - Origami Link launches
A plug-and-play connector letting sellers distribute their catalog across 97+ partner marketplaces. Shopify, Magento and PrestaShop integration in 72 hours on average.
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2026 - Origami Autopilot
AI built into the platform to automate operator back-office actions and free up your team from repetitive tasks.
The team you'll actually be working with.
WHAT OUR CLIENTS SAY
They don't talk about the platform. They talk about the team.
From our 2025 annual customer satisfaction survey.
To read all client feedback, visit our customer stories page.
FAQ
The questions we always get.
How much does it cost to build a marketplace?
Origami Marketplace runs on a monthly subscription model, with no prohibitive setup fees. Pricing is adjusted based on the size and complexity of your project and remains accessible to mid-market operators. Unlike enterprise solutions that can run into hundreds of thousands of dollars.
Do you support the project itself, or just the platform?
How long does it take to launch a marketplace with Origami Marketplace?
Is the platform suited for B2B, B2C or services?
Do you provide support after launch?
Is your team easy to reach?
Is a demo required before making a decision?
Ready to meet the team?
See how we can help you bring your project to life, with a live demo of the platform.
