Our back office offers complete flexibility to structure your commission model, allowing you to assign a unique commission to all your products or a product, or to offer different commissions according to your product categories. Additionally, you can apply a commission on the shipping part.

You can create as many commissions as there are sellers in your Marketplace. Different calculation bases are available, allowing you to customise each commission (commission calculated on the total products excluding VAT, or including VAT, on the entire order including delivery costs, tiered commission based on price ranges, etc.). As part of a C2C platform, it is also possible to manage a buyer's commission, commonly known as "Buyer Protection," in addition to a seller's commission.

3 types of rules are available, allowing a commission to be expressed either as a percentage, or as a fixed charge (fixed amount) and/or as a minimum charge (minimum applied systematically to an order).

Professional sellers can apply discounted prices to their offers and optionally specify a start and end date.

You can create seller subscriptions by associating a name, frequency (monthly, quarterly), and amount with each.

Your sellers can freely provide buyers with an invoice for each of their orders. This invoice will be visible in the buyers' customer account.

Billing mandates are used to automatically generate invoices for buyers on behalf of the seller. The seller thus mandates the operator to manage and make invoices available.

Creating different tax rates will allow your sellers to apply the correct rate based on their profile and activity (product offers and shipping offers).

Available on both the operator and seller back offices, payment reports or settlement reports detail the amounts of transfers to be made to sellers and the amount of commissions to be collected by the operator. When payment reports are closed, a commission invoice is generated and made available to sellers for their accounting management.

To facilitate the accounting of your activity and that of your sellers, a CSV or PDF export function of payment reports and commission invoices is available on your back office.

Origami Marketplace offers private sellers the option of downloading a report summarising all sales made in year N.

To limit the registration of fraudulent users on your platform, two-factor authentication will invite any user wishing to register to finalize their account creation by entering a code received by email or SMS.

As part of fraud prevention, a customizable message by the platform operator can be displayed in the messaging system.

To quickly identify and report fraudulent users, our solution allows verifying the sending of an identical message to multiple users and moderating it.

To protect your users from fraudulent practices, our solution offers the possibility to report and moderate any report submitted via messaging.

To prevent fraud attempts, our solution allows restricting the number of daily interactions (new messages created) a user can have with other users on your platform.

In the context of international deployment, adding new shipping zones is useful if sellers have multiple shipping points (e.g., part of the stock shipped from France and another from Spain) and manage international carriers.

Our partner Sendcloud offers international carriers like Correos for Spain or Bpost for Belgium, allowing international sellers to use them to ship their products.

This feature is designed for operators with international operations. Changing the currency will apply to the entire back office (catalog, shipping offers, orders, etc.).

Adding one or more additional languages to the Origami back office allows addressing international needs. Whether you have international buyers or sellers, our solution allows you to add translated data to all your references, product sheets, notification templates, etc., in the selected language.

Our solution is connected to the Google Translate API, allowing your buyers to translate the content of a product sheet (product name and description) and the messaging content (messages exchanged between buyers and sellers) with a single click.

Create your delivery types (home delivery, Click and Collect, pickup point) with their pricing grids.

An operator or seller can offer buyers the option to pick up their orders at nearby pickup points (shops).

Based on the delivery address provided by the buyer, this feature will display delivery options with their price and estimated time on the product sheet.

Delivery zones allow restricting the area served by a shipping cost based on a country or postal code.

Two options are offered to sellers to configure their shipping costs. They can decide that a shipping cost (e.g., Chronopost Delivery) is based on the total price of the cart or on the total weight of the cart.

Sellers can offer free delivery on their shipping offers, or set up free delivery for orders over a certain amount.

It is possible to set different delivery prices on a single shipping grid, each corresponding to a defined delivery zone.

This feature allows your sellers to offer customised shipping rates based on where they are shipped from.

Shipping costs can be covered by the operator, especially if they already have carrier contracts they wish to share with their sellers (see Sendcloud).

Our connection to Sendcloud, a solution providing shipping services (Mondial Relay, Colissimo, Chronopost, DPD, UPS, etc.), allows providing shipping labels and automatically sending order updates.

Our connection to La Poste API allows retrieving order status updates based on the tracking number provided on the order in the back office.

Only used in the context of C2C platforms, package types allow assigning default weight and dimensions values according to product categories.

Only available for operators, this feature allows your buyers or a selection of buyers to apply a promotional code to the cart. You define the conditions of use for the codes you generate (amount, validity dates, eligible product categories, buyer groups, etc.).

Our gift card management allows you to put gift cards online and your buyers to receive a code and an associated amount by email, indicating the amount that can be spent on your platform.

This feature allows you to manually associate complementary products with another product.

This feature offers you additional fields to customize SEO tags to improve the natural referencing of your products and product categories.

OneSignal is a messaging service that allows sending push notifications. Push notifications are messages sent to a user's device by a mobile application. Like SMS notifications, it is possible to configure the order states on which it is desired to set up this type of notification.

Twilio is a messaging service that allows sending transactional SMS notifications. You can configure this type of notification for the events of your choice. Example: a seller is notified by SMS that they have a new order to process.

A dedicated space in your operator back office allows visualizing all notifications (emails, even SMS or push notifications) sent from your platform and their status (confirmation of sending).

Our solution provides Marketplace operators with a set of customizable notification templates according to your project specifications.

Export all activity data to CSV with advanced filters (date, seller, etc.).

Rank sellers by orders, revenue, average rating, acceptance time and cancellation rate.

In connection with visualizing seller performance or statistics, Origami Marketplace provides a feature allowing monitoring seller performance with automated rules. You can thus engage actions (e.g., sending an email or suspending a seller account) based on conditions you freely define.

Each professional seller has a fully customizable activity dashboard in their back office allowing them to observe their performance (revenue, average cart, etc.) and receive performance reports by email.

Specifically designed for e-procurement platforms in the context of internal transactions, this feature allows your users to make a purchase without using a market payment method.

Payment in instalments is available via our partners Floa and Oney (with Lemonway).

Our solution is connected with various PSP solutions (payment service providers), allowing you to delegate payment management to a third party. Origami is connected to Lemonway, Stripe, Mangopay, Hipay, and Paysurf.

In your operator back office, you can visualize the different wallets created on the side of your PSP (payment service providers) with a real-time display of the available balance on each.

To receive the revenue from their sales, your sellers can create a bank account directly from their interface.

Two options are possible for managing revenue transfers for your professional sellers: sellers manually trigger the transfer of their earnings from their visible wallet in the back office, or at the close of a payment report, earnings are automatically transferred to the sellers' bank accounts.

To verify and ensure the identity of sellers wishing to conduct transactions on your platform, PSPs (payment service providers) require a number of legal documents. These differ depending on whether your sellers are professionals (examples: Kbis, statutes) or privates (identity card). These documents can be directly uploaded from the back office for professional sellers (or the front office for individual sellers), which will handle transmitting them to the PSP for validation.

Natively integrated into our solution, the tripartite messaging tool facilitates exchanges between platform users. A seller can directly contact a buyer, and a buyer can contact a seller. These two types of users can also communicate with the operator, who, through their role as a trusted third party, can intervene in exchanges to resolve disputes.

Based on conditions defined in the messaging workflow, messages sent between your buyers and sellers can enter a moderation process. The operator is free to create statuses (e.g., "Message under moderation") and define the conditions making a message eligible for moderation.

The messaging system is fully customizable. You can configure ticket subjects (e.g., "A problem after receiving your order?") and tags to classify tickets based on keywords (e.g., "Urgent," "Medium") to facilitate the management and prioritization of ticket processing and tracking.

You can decide to display or not all the reviews and ratings submitted by your buyers on your platform. Product reviews will be visible on your product sheets and seller reviews on the dedicated corner for each seller.

Our solution includes a review management system. After receiving their order, buyers are invited to leave a review on a seller and/or product. These reviews are visible in your operator back office.

To limit or avoid displaying inappropriate reviews on your platform, a moderation system allows you to verify each review submitted.

Creating customer groups allows you to define specific visibility rules on your front office or offer promotional prices or codes to a particular group of customers.

Our solution offers the possibility to define whether a seller is a Marketplace seller or a dropshipping seller. This feature allows a dropshipping seller to manage specific rules (price management, billing) related to this e-commerce practice.

In their back office, the operator has full latitude to create and manage all platform users. A user is represented by a first name, last name, and email address. They are thus a person capable of logging into an environment: the back office for professional sellers and operators or the front office for buyers.

Each operator is free to create back office access for each of their professional sellers. Each seller, through their back office, can enter their seller profile, integrate their legal documents (KYC), create their products and offers, configure their shipping, manage their orders, and finally view their invoices and payments.

As an operator or professional seller, it is possible to add roles to back office users, limiting access to certain areas. For example, an operator or seller user assigned the "Order Management" role can only intervene in the "Orders" area of the back office.

In addition to the usual customer information (first and last name, email, address, phone number), additional data such as text, file/image, select (etc.) can complement or specify a customer's profile. For example, you are a B2B Marketplace and want your professional customers to justify their activity (company name, Kbis extract, etc.). You can create text and file/image fields allowing them to enter this information.

A user benefits from simplified login via SSO on 4 social platforms: Google, Facebook, Instagram and Strava.

A buyer can become a private seller with one click from their customer account. They have an interface on their customer account to add their items, track their orders, view their revenue wallet, and interact with their buyers.

To guide sellers in their onboarding process, an operator can configure a FAQ (frequently asked questions). This FAQ is visible in the back office of professional sellers.