Create your service marketplace platform. Without technical complexity.
Connect clients and service providers on your own platform. Booking, quotes, secure payment and reviews. Everything is included and operational in under 4 months.
HOW IT WORKS
You decide, the platform handles the rest.
As an operator, you set the rules. Your service providers and users interact with each other while the platform takes care of everything else.
On the operator side
You manage the platform, set the rules and collect commissions.
Provider validation
You define the criteria and approve each new service provider.
Moderation and quality
You control listings, reviews and the overall quality of the offering.
Real-time monitoring
Transactions, KPIs, volumes: everything is visible in your back office.
Automatic commission
Collected on every transaction according to your rules. Zero manual processing.
On the service provider side
They manage their profile, services and assignments independently from their dedicated space.
Profile creation
They set up their profile, skills, rates and availability.
Receiving requests
They receive client requests, communicate via messaging and submit quotes.
Completing the assignment
They carry out the service and confirm completion in their space.
Fast payment
Funds are automatically released after validation. Zero chasing.
On the user side
They find, book and pay for the service they need in just a few clicks.
Search and compare
They filter by location, availability, reviews and custom criteria.
Contact and quotes
They exchange with the provider via messaging and receive quotes.
Secure payment
They pay online with confidence. Funds are held in escrow until the service is completed.
Validation and review
They validate the service, release the payment and leave a public review.
This model is just one example among dozens of possible configurations.
With Origami Marketplace, you build the workflow that matches your business: multi-step validation, quotes before booking, deferred payment, multiple providers on a single assignment, subcontractor management. Every business process can be modelled and automated through our workflow engine, with no custom development required.
Need to see more?
Explore all our features and modules with one of our experts. Request a demo
THE SOLUTION
Features built for service marketplace platforms.
Beyond standard marketplace features, here is what addresses the specific needs of service-based matching platforms.
Advanced provider profile management
Each provider has a rich profile: skills, portfolio, certifications, service areas and availability. You define which fields are mandatory.
Booking and availability management
Online booking system with availability calendar, automatic confirmation and reminders. Compatible with time slots and long-duration assignments.
Built-in quote module
The client describes their need, providers submit their quotes. The client compares and chooses. The entire negotiation process happens within the platform, with no external emails.
Secure payment and escrow
Payment is held by the PSP and released after service validation. Zero risk of non-payment for the provider, zero risk of non-delivery for the client.
Secure messaging and dispute management
Centralised communication between client, provider and operator. Full exchange history, built-in moderation and dispute resolution process.
Ratings, reviews and reputation
Two-way review system: clients rate providers, providers rate clients. Public reputation score, customisable criteria according to your sector.
USE CASE — Service Marketplace
- Gallery Of Member Conceals.
When a bank launches its own service marketplace platform.
“One of the strengths of Origami Marketplace was giving us direct access to the right contacts from the very start of the project. The solution offers an innovative, multi-front customer experience, allowing several distinct interfaces to be managed from a single back office. A flexible solution that adapts to the needs and technical requirements of each user.”
Catherine Guery
Administration & Back Office Manager - Le Kiosque à Services
Your service marketplace project deserves a real platform.
FAQ
