PROCUREMENT HUB
How Orpi transformed its procurement hub for 1,350 agencies.
Faced with time-consuming and opaque purchasing processes, France’s leading cooperative real estate network deployed Orpi Market, a centralized, secure, and custom-built multi-vendor platform designed to simplify day-to-day operations for its franchisees.
Platform deployment and franchisee adoption
Average procurement cycle, from order to delivery.
ABOUT
France's leading cooperative real estate network.
Founded in 1966, Orpi is France’s oldest real estate network, and today its largest by number of locations. Structured as a cooperative, each agency operates independently while sharing resources, data, and expertise across the entire network.
With 28,000 available properties and over 5 million people housed, Orpi maintains a 91% client satisfaction rate. The network needed a solution to centralize its internal procurement operations.
🏢 Number of agencies
1 350
👥 Number of employees
8 000
« We needed a procurement solution capable of streamlining and simplifying the management of our purchasing hub, particularly for point-of-sale materials and promotional items. »
Head of Procurement, ORPI MARKET
THE PROBLEM
A procurement process that had become an operational bottleneck.
The traditional process was time-consuming, costly, and lacking in transparency. Fragmented orders and limited inventory visibility were constraining responsiveness and cost control across the network.
Supplier consolidation and extended pricing policies
Automation of procurement workflows and payment processing
Real-time inventory visibility and offer standardization
Franchisee account management tailored to the network structure
Deployment of a closed, secure procurement platform
Unified multi-vendor cart and order management
THE OBJECTIVES
5 strategic priorities to transform procurement.
Streamline procurement processes and reduce indirect costs
Simplify, automate, and accelerate the procurement cycle. Automatically routing order lines to suppliers and centralizing all transactions in a single interface accessible across the entire network.
Centralize data with real-time inventory visibility
Ensure permanent access to live stock levels to prevent stockouts and unnecessary orders. Each franchisee orders autonomously based on actual availability.
Real-time order tracking and enhanced traceabilit
From placement to delivery, with an integrated messaging system to streamline communication between franchisees and suppliers and strengthen operational transparency.
Reduce direct costs through optimized pricing management
Flexible management of fixed, negotiated, or conditional pricing (volume, commitment period, customer profile) to help franchisees better control their spend.
Generate additional revenue for the network
Create new revenue streams through a sales commission system, directly contributing to the funding of Orpi's marketing department.
IMPLEMENTATION
A 3-phase deployment, from discovery to launch.
Discovery & requirements
Close collaboration with Orpi's teams to identify the specific needs of the franchisee network and design a solution fully aligned with operational requirements.
Configuration & customization
Enhanced authentication, in-platform product customization directly from Orpi Market, multi-account multi-agency management, and custom procurement workflows.
Training & rollout
Dedicated training program for Orpi's teams, followed by full operational deployment across the entire network of 1,350 agencies throughout France.
KEY FEATURES
Orpi Market: A platform built for franchisees.
Unified multi-vendor cart
One cart, multiple suppliers, centralized payment, with promo codes and discount vouchers partially or fully covered by partners.
Integrated punchout customization
Franchisees configure their customizable products directly within Orpi Market via a built-in online editor, without ever leaving the platform.
Multi-agency management
A single buyer manages multiple agencies and switches between entities autonomously, with a consolidated view of all transactions per agency.
Closed & secure platform
Access via a unique identifier issued by Orpi headquarters. Customized products are automatically linked to the ordering agency's details.
Flexible supplier integration
Flat file, FTP, feed aggregators, or punchout — each supplier has their own back-office with full autonomy over their catalog.
Automated procurement workflows
Card, SEPA, or bank transfer payments, automatic invoice and settlement report generation, and automatic commission payouts to Orpi.
RESULTS
Measurable performance from day one.
Zero friction for franchisees. Each agency orders autonomously from a single interface, with real-time visibility into inventory across all suppliers simultaneously.
A new revenue model activated. The sales commission system generates revenue for Orpi's marketing department, offsetting an average of 3.5% of procurement spend.
Fast supplier network adoption. 52% of Orpi's suppliers were onboarded in under 3 months, thanks to dedicated back-offices and a self-service onboarding process.
Fully automated operations. Invoicing, supplier payments, after-sales workflows, and approval routing. All handled without manual intervention from headquarters.
Your network deserves better than a spreadsheet.
Like Orpi, centralize your procurement, automate your workflows, and give your franchisees a modern ordering experience.
