• The C2C (Consumer to Consumer) model is based on direct peer-to-peer transactions: users publish their own listings, manage transactions and handle shipping autonomously through the platform. This model requires minimal operational involvement from the operator, but limits quality control possibilities.
• The C2B2C (Consumer to Business to Consumer) model introduces an intermediate layer operated by your business: products are bought back from individuals, then go through sorting, verification, refurbishment and resale processes. This model gives you full control over quality, lead times, pricing and brand image.

Both models can be operated simultaneously. Origami Marketplace provides a modular infrastructure that supports both C2C and C2B2C models, while also accommodating B2C and B2B flows, covering every use case on a single platform.

Our pricing is flexible and scalable, based on a monthly subscription that gives you access to all platform features, including daily personalised support and regular updates. Our pricing model can be adjusted to match the specific needs of your project, ensuring a truly tailored solution. To receive a detailed quote adapted to your project, we invite you to book a call with our team.

User trust is built on the quality of listings published on your C2C marketplace. In practice, this means reviewing each new listing (photos, descriptions, category) before it goes live in order to filter out non-compliant content or potential counterfeits. You can define quality standards that sellers must follow and use automated detection tools to flag problematic listings. A ratings and reviews system also helps maintain a high level of trust. Finally, make sure you have a responsive team or support channel in place to handle disputes and queries, ensuring an optimal user experience.

We provide a free specifications template covering all the core features expected from a marketplace platform. This document serves as a starting framework but can be fully customised to match the specific needs of your project. Our team is available to help you add additional features and ensure they perfectly meet your expectations.

Yes, Origami Marketplace provides a customer-facing interface (front-end) tailored to your needs: either a fully customisable front-end built from scratch or a pre-designed template. We can also offer a base theme as well as a mobile application, developed in collaboration with one of our expert partner agencies, to meet the specific requirements of a modern marketplace. You also have complete freedom to build your own front-end or entrust this to a developer of your choice.

Security and compliance are paramount on a resale marketplace platform. It is recommended to use a secure payment provider specialised in marketplaces, offering protected transactions such as an escrow system where funds are held until the buyer confirms receipt of the product, as well as 3D Secure authentication for buyers.

For legal compliance, a KYC (Know Your Customer) process must verify the identity of sellers (individuals and professionals) before their first sale, in line with anti-fraud and anti-money laundering requirements.

The marketplace must also comply with GDPR by ensuring the protection of personal data: user consent at the point of data collection, secure data storage and full transparency on how collected information is used.