GMV in a multi-vendor marketplace, what is it all about?

Formule de calcul GMV - Marketplace
Wondering what GMV (Gross Merchandise Value) is? This financial metric is a must in the world of multi-vendor marketplaces. Together, we’ll explore this metric, how it differs from sales, and why it’s critical if you want to set up your own online platform. We’ll also look at effective strategies for increasing your GMV. Ready for a new adventure? Let’s get started!

Key points to understand and improve your GMV:

What is GMV and why is it an important KPI?

GMV represents the total volume of business generated on a multi-vendor marketplace. Imagine a platform that sells 1,000 items at $100 each in a given time period. Its GMV for that period would be $100,000. Unlike revenue, which reflects the commissions earned by the platform on each sale, GMV provides an overall view of business activity.


Why is it so important? Because it’s an excellent indicator of market movement. It helps you understand demand and assess the overall performance of your marketplace.

GMV and marketplace platform revenue: what's the difference?

It is important to understand the difference between GMV and Revenues. GMV is the total volume of goods sold, while revenue is the commission the online marketplace charges for those sales. Let’s take the example of a platform that sells electronic products. Even if the GMV is high, indicating a high volume of transactions, it can be significantly lower depending on the commission rate.

Download our free marketplace specifications template.​​

Here you will find all the essential features to succeed in your C2C, B2C or B2B multi-vendor marketplace. This model provides a simple backlog to guide you through each step of your project.

A central KPI for the multi-vendor marketplace.

GMV is a key metric that provides a global perspective on the performance of your online marketplace and consumer demand. A high GMV is a sign of strong business activity and a healthy marketplace. However, it is important to combine it with other indicators for a complete analysis.


With Origami Marketplace, you can track your GMV and other KPIs in real time thanks to an intuitive dashboard. This tool allows you to compare them over different time periods using graphs and numbers. What’s more, our dedicated team offers personalized advice to help platforms achieve their goals.

GMV challenges and how to overcome them.

Increasing your GMV is not without its challenges. Marketplace platforms can face issues such as increased competition, high marketing costs, or low customer retention. To overcome these obstacles, it’s critical to focus on optimizing the user experience, providing compelling offers, and maintaining constant communication with sellers and customers.

Technology impact on GMV.

Technological advances are playing a major role in increasing GMV. Artificial intelligence and machine learning make it possible to personalize product recommendations, optimize pricing and improve the effectiveness of marketing campaigns. These technologies make the shopping experience smoother and more enjoyable, encouraging customers to buy more.

GMV and global expansion.

Are you planning to expand your marketplace platform internationally? GMV is a key metric for evaluating performance in new markets. Make sure you understand local shopping habits and adapt your offer accordingly. An effective localization strategy can significantly increase GMV on a global scale.

Stay on top of market trends to anticipate changes that could affect your GMV. For example, mobile commerce continues to grow, as do new payment methods and changing buying patterns. By staying current and flexible, you can take advantage of these opportunities to increase your GMV.

How can you boost your online marketplace's GMV?

To grow your business, you need to increase the number of transactions on your platform. Here are a few effective strategies:

  • Acquire and retain more customers: Invest in targeted marketing efforts.
  • Expand your product range: Recruit new sellers and offer additional product categories.
  • Improve the user experience: Offer additional products and personalized suggestions (e.g., “other customers have also purchased”).
  • Increase the time customers spend on the platform: The more time a customer spends on your marketplace, the more likely they are to make a purchase.

Team tips 🎓

Did you know that small improvements to the user journey can have a huge impact on your GMV? Think about simplifying the checkout process, improving site navigation, and customizing product recommendations. For example, offering one-click payment options or recommendations based on your customers’ purchase history can significantly increase conversion rates. A smooth, enjoyable shopping experience keeps customers coming back for more. Never underestimate the power of a great user experience!

Brief conclusion!

It’s a critical metric for evaluating the performance of your multi-vendor marketplace and identifying opportunities for growth. Regularly tracking your GMV is essential to successfully managing your platform. Ready to see your online marketplace thrive? Act now and follow these tips to maximize it!

👋 Future online marketplace operator!​

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