Ship fast. Deliver better. Everywhere.
From order to last mile, a perfectly integrated logistics process.
Automate your workflows, connect 160+ carriers, and offer a delivery experience worthy of the biggest marketplaces, whether you are in B2B, B2C, or C2C.
Access a unified view and history of all your orders.
Origami Marketplace’s OMS provides you with an advanced filter system to sort your orders by seller, status, channel, or business criteria.
- Complete order view: transaction details, real-time statuses, customers, suppliers, products, payments, deliveries… everything is centralized.
- Strategic dashboard: activity, latest orders, performance, average basket… to steer, not just process.
- Mass & scheduled exports: retrieve your order data in bulk or automatically send it to your third-party tools.
- Integrated shipment tracking: carrier updates (API or manual) and tracking visible on the client side of your site.
- Active customer carts view: identify purchase intentions before the order and activate conversion actions.
- Advanced and modular filters: instantly find the right orders based on applied filters.
- Reservation status before payment: visualize orders with reserved stock before payment, to effectively manage purchase intentions and B2B validation processes.
Process your orders faster, without errors or manual handling.
Don’t waste another second managing order statuses by hand.
- Intelligent workflows: configure automatic acceptance of orders according to your stock rules. The order arrives, it is validated, it goes to preparation. Zero clicks.
- Event orchestration: at the slightest change (validation, delay, shipment…), automatic notifications go out via email, SMS, or mobile push, while seller and customer spaces update in real-time.
- Custom data: every business is unique. Add custom fields to your orders (e.g. desired delivery slot, door code, packaging instructions) so that logistics follow your rules or market specificities, not those of the software.
Leverage the full power of Sendcloud, directly integrated.
Why multiply carrier contracts when a single connection is enough? Our native integration with Sendcloud allows you to orchestrate your logistics simply, without complexity.
- Labels in 1 click: generate and print shipping labels (Colissimo, UPS, DHL, Mondial Relay…) directly from the back-office.
- +160 Carriers: instantly access the largest carrier network in Europe. Offer choice to your customers: Express, Standard, or Pickup Point.
- Tracking: send automatic and personalized tracking notifications in your brand colors.
- La Poste API connection: real-time tracking of letters and parcels via the official API.
- Offer your sellers flexible and unified shipping with Sendcloud: your negotiated contracts can be made available to your entire network, while sellers already equipped connect their own account and keep their rates. Result: advantageous prices by default, with the freedom to choose the most competitive solution.
Reduce your transport costs with controlled and transparent pricing.
Logistics is a profitability lever. Master your costs down to the penny.
- Granular rules: define your shipping prices according to weight, cart price, or geographic zone (Postal Code/Country).
- The “Free Shipping” lever: increase your average basket by configuring automatic free delivery thresholds (Franco de port).
- Click & Collect: connect digital to physical. Offer in-store pickup or local point pickup to generate foot traffic in-store.
Clearly define who pays what between operator and sellers.
This is the great strength of Origami Marketplace. You decide the logistics model.
- “Business Provider” model: have you negotiated wholesale rates with Chronopost? Make your contracts available to your sellers. They benefit from your prices, you control the quality.
- “Autonomy” model: let your sellers use their own carriers. They configure their rate tables, zones, and manage their shipments.
- Simplified C2C logistics: for second-hand, simplify life for individuals. Create pre-configured package types (S, M, L, XL). The seller just has to choose the size of the item, the label comes out automatically.
Transform returns and refunds into a controlled customer experience.
Good logistics doesn’t stop at shipping. Manage returns, disputes, and refunds with ease, for you, your sellers, and your customers.
- Centralized return requests: customers make their requests from your platform, with reason and product concerned. Everything is traced.
- Validation workflows: return accepted, refused, exchange, or refund? Define the rules and let the system guide the process.
- Controlled refunds: total or partial, by product or by order. You keep control over amounts and triggering.
- Seller or operator responsibility: depending on your model, the refund can be managed by the seller or by the marketplace.
- Complete return cycle tracking: request, receipt, validation, refund. Each step is visible to the customer, seller, and operator.
Your logistics should no longer hold back your growth.
No more shipping errors and missing tracking numbers. Connect your carriers and automate the shipment of thousands of orders in a few clicks.
